Frequently Asked Questions
Everything you need to know about your Huerta Jewelry experience.
What materials are used in Huerta Jewelry pieces?
We use premium materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure every piece is both beautiful and durable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, all Huerta Jewelry pieces come with a one-year warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.
Can I track my shipment?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.